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SoulunaRae

SoulunaRae SoulunaRae SoulunaRae

Terms and Conditions

SOULUNARAE — TERMS & CONDITIONS

(For Website, Digital Products, and Candle-Lotion Sales)

1. Overview

Welcome to SoulunaRae (“Company,” “we,” “us,” “our”). These Terms & Conditions govern your use of our website, digital products, candle-lotion products, memberships, workshops, and any related services (collectively, the “Services”).
By accessing or using our website, you agree to these Terms & Conditions.

If you do not agree, please discontinue use of the website immediately.

2. Eligibility

To use this website or purchase products, you must:

  • Be at least 18 years old
  • Have the legal authority to enter into a binding agreement
  • Provide accurate and complete information during checkout

3. Intellectual Property

All content on this website — including text, designs, graphics, logos, branding, digital products, voice recordings, meditations, rituals, scripts, and downloads — is the exclusive property of SoulunaRae.

You may NOT:

  • Share, resell, reproduce, distribute, or modify any digital or physical product
  • Upload our materials to the internet, file-sharing sites, or social platforms
  • Claim any SoulunaRae content as your own

Violations may result in legal action.

4. Digital Product Policy

Due to the nature of digital products, all digital product sales are final.
This includes:

  • eBooks
  • Guides
  • Ritual kits
  • Journals
  • Audio meditations
  • Canva templates
  • Digital downloads of any kind

If you have an issue with your purchase (e.g., download link not working), email us at SoulunaRae@gmail.comand we will assist you.

5. Candle-Lotion Product Policy

Our candle-lotion products are handmade with natural ingredients. Please patch-test before use.

SoulunaRae is not responsible for:

  • Allergic reactions
  • Misuse of products
  • Failure to follow safety instructions
  • Damage caused by improper burning or handling

You agree to use all products safely and follow the instructions provided.

6. Shipping & Returns

Physical Products (Candles/Boxes)

  • Processing time: 3–7 business days
  • Shipping times vary by location
  • Tracking will be provided when available

Returns

Due to the handmade nature of our products, we do not accept returns unless:

  • Your product arrived damaged
  • You received the wrong item

For assistance, email SoulunaRae@gmail.com within 7 days of delivery and include photos.

7. No Medical, Financial, or Legal Advice

SoulunaRae products, content, and digital materials are for educational and spiritual purposes only.

We do not provide:

  • Medical advice
  • Mental health advice
  • Professional therapy
  • Financial advice
  • Legal advice

Always consult a qualified professional when needed.

By using our content, you acknowledge that healing results vary and are based on personal effort, openness, and your individual journey.

8. User Conduct

By using our website, you agree not to:

  • Misuse or attempt to hack the website
  • Share your login or downloads with others
  • Impersonate the SoulunaRae brand
  • Use our products for illegal or harmful purposes

We reserve the right to terminate access for violations.

9. Payment & Billing

By purchasing from SoulunaRae, you authorize us (or our payment vendors) to charge your payment method.

We are not responsible for:

  • Fees charged by your bank
  • Incorrect or declined payments

Fraudulent orders may be investigated and canceled.

10. Refund Policy

We offer:

  • No refunds on digital products
  • No refunds on used candle-lotion products
  • Refunds or replacements only for damaged or incorrect orders

11. Privacy

Your information is kept confidential in accordance with our Privacy Policy. We do not sell your data.

12. Affiliate Links (If Applicable)

Some posts or recommendations may contain affiliate links. We may earn a commission at no additional cost to you.

13. Changes to These Terms

We may update or revise these Terms at any time. Continued use of the website indicates acceptance of the updated Terms.

14. Contact Information

If you have questions, email:
📩 SoulunaRae@gmail.com

Return and Refund Policy

Returns

Due to the handmade nature of our products, we do not accept returns unless:

  • Your product arrived damaged
  • You received the wrong item

For assistance, email SoulunaRae@gmail.com within 7 days of delivery and include photos.


Refund Policy

We offer:

  • No refunds on digital products
  • No refunds on used candle-lotion products
  • Refunds or replacements only for damaged or incorrect orders


Copyright © 2026 SoulunaRae  - All Rights Reserved.

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